WCAG conformance, handled properly — from the start.
We help digital agencies win accessibility work with confidence, guide design and development correctly, and back delivery with clear, defensible evidence.
- - Win accessibility work without guesswork
- - Build it right from design through to development
- - Prove and maintain WCAG 2.2 Level AA conformance
IncluD CoLab
IncluD Verify
IncluD Lived
IncluD Monitor
Auditing and verification aligned to WCAG 2.2 Level AA, delivered by experienced accessibility specialists.
IncluD is trusted by
A genuinely embedded accessibility partner
We don’t just deliver audits.
We work directly with your team in proposals, discovery, design, and development, to guide accessibility decisions before they become problems.
That starts with IncluD CoLab: hands-on accessibility consulting that helps agencies scope accessibility clearly, answer client questions with confidence, and guide design and development in the right direction from day one.
From there, the IncluD platform provides the structure and evidence — verification, lived experience testing, and ongoing monitoring — to demonstrate and maintain WCAG 2.2 Level AA conformance as projects are delivered and evolve.
The result is a partnership that reduces rework, protects client relationships, and makes accessibility part of how your agency delivers, not something fixed after launch.
The IncluD Way
Accessibility shouldn’t be an afterthought — it should be part of how you build.
IncluD CoLab
Accessibility Consulting & Advisory
Hands-on accessibility consulting that helps agencies win work with confidence and guide design and development correctly from the start.
CoLab supports your team with:
- Accessibility scoping and proposal support
- Design and UX guidance aligned to WCAG requirements
- Practical developer support and technical clarification
- Remediation planning and prioritisation
- Component and design system reviews
- Early-stage design audits to prevent rework
Best for: agencies that want clarity early — before accessibility becomes a delivery risk.
Learn more about CoLab
IncluD Verify
WCAG Accessibility Audit & Verification
Structured accessibility audits that evidence WCAG 2.2 Level AA conformance with clear, actionable remediation guidance.
IncluD Verify includes:
- Manual and automated testing against WCAG 2.2 Level AA (minimum)
- Template-based auditing for scalable, repeatable testing
- Access to the IncluD platform for issue tracking and recommendations
- Clear reporting suitable for agencies and their clients
- Accessibility statement support and verification badge
- Self-scanning during the engagement for visibility and progress tracking
Best for: proving accessibility outcomes and standing behind delivery.
Learn more about Verify
IncluD Lived
Lived Experience Accessibility Testing
Usability testing by people with disability using real assistive technologies, providing insights automated tools can’t.
IncluD Lived delivers:
- Testing by people with lived experience of disability
- Use of real-world assistive technologies (screen readers, keyboards, switches, etc.)
- Qualitative usability insights and friction mapping
- Key findings with prioritised recommendations
- Optional curated audio/video excerpts
- Optional playback and debrief workshops with your team
Best for: validating real-world usability and strengthening client confidence.
Learn more about Lived
IncluD Monitor
Ongoing Accessibility Monitoring
Continuous monitoring to help agencies maintain WCAG conformance over time as content and features change.
IncluD Monitor provides:
- Automated accessibility scans at regular intervals
- Real-time issue alerts and dashboards
- Accessibility performance reporting and trend analysis
- Change tracking and regression detection
- Self-scans included each month
- Ongoing guidance to help maintain WCAG conformance
Best for: long-term confidence, governance, and reduced risk post-launch.
Learn more about Monitor
The IncluD Way makes accessibility a seamless part of your design and development workflow, embedding inclusion from concept to completion.
Our four connected services — CoLab, Verify, Lived and Monitor — ensure accessibility becomes an active partnership, not a final checklist.
Together, we help your team design and deliver digital experiences that work for everyone.
IncluD has become our trusted accessibility partner. Their team integrates seamlessly with ours, enabling us to deliver inclusive, high-performing websites — including for Sydney’s Airport Link, where accessibility for all Australians was essential.
Nigel Houghton, Hat Media
Why Website Accessibility Matters
Agencies across Australia are being asked about accessibility more often — often without clear guidance on what’s required or how far responsibility extends.
Website accessibility is about reach, usability, and confidence in delivery — not bolt-on fixes after launch.
Around 20% of Australians live with a disability, and accessible websites improve usability not just for them, but also for older users and people facing temporary or situational limitations. In practice, accessibility makes digital experiences clearer, more robust, and easier to use for everyone.
For agencies, this matters because accessible design:
- - Broadens audience reach and improves user experience
- - Reduces rework by addressing accessibility early
- - Supports stronger client outcomes and long-term site performance
It also plays a role in managing risk. Many organisations are required to consider accessibility under Australian legislation, and WCAG conformance is the recognised technical standard used to demonstrate accessibility outcomes.
Done properly, accessibility isn’t a constraint — it’s a practical advantage that strengthens delivery and client confidence.
Start with clarity. Build with confidence.
Whether you’re planning a new build or improving an existing site, IncluD helps agencies approach accessibility with clarity and confidence.
We support you early, through consulting and guidance and back it with robust systems for verification, lived experience testing, and ongoing monitoring.
The result is accessible digital experiences that are easier to deliver, easier to stand behind, and aligned to WCAG conformance. without adding friction to your workflow.
Accessibility in Australia
In Australia, businesses and organisations are required to comply with the Disability Discrimination Act (DDA), which requires accessible websites.
Australian Government agencies are required to meet the latest version of the Web Content Accessibility Guidelines (WCAG).
Moreover, prioritising digital accessibility reduces legal risks by aligning with compliance standards.
This approach isn’t just inclusive—it’s a strategic investment that supports brand trust, increases engagement, and strengthens your position as a forward-thinking, socially responsible organisation.
Frequently Asked Questions
What are the benefits of having an accessible website?
An accessible website reaches a wider audience, including people with disabilities and others who may face barriers to access.
This can increase traffic, expand your potential customer base, and foster inclusivity.
IncluD helps you deliver an improved user experience for everyone, enhancing satisfaction, engagement, and brand loyalty.
Can accessibility improve my website’s SEO?
Yes, accessibility improvements often enhance your website’s SEO.
Features like properly structured headers, alt text for images, and clean code contribute to both accessibility and search engine optimisation.
IncluD’s platform helps you implement these features, improving your search rankings while creating a more inclusive experience for all visitors.
What is the impact of accessibility on brand reputation?
Absolutely. Accessible websites are more user-friendly and inclusive, helping you stand out from competitors who may overlook accessibility.
IncluD’s platform ensures your site is optimised to serve all users, positioning your organisation as forward-thinking and inclusive, which is increasingly valued in today’s market.
What is the impact of accessibility on brand reputation?
Prioritising accessibility demonstrates your commitment to inclusivity and social responsibility, strengthening your brand’s reputation.
With IncluD’s comprehensive tools and expertise, your organisation can confidently show that it values all customers and is dedicated to serving diverse needs—building trust and loyalty in the process.
How does accessibility affect website usability?
Improving accessibility enhances overall usability. Features like clear navigation, readable fonts, and responsive design benefit everyone, not just users with disabilities.
IncluD’s accessibility conformance platform ensures these improvements are seamlessly integrated, creating a better experience for all visitors while supporting usability best practices.
What are the financial benefits of investing in website accessibility?
Investing in website accessibility is a smart financial decision.
Accessible websites often feature cleaner, more robust code, reducing long-term maintenance costs.
IncluD’s platform helps streamline this process, ensuring efficient implementation of accessibility fixes.
Moreover, by reaching a broader audience—including individuals with disabilities, older adults, and those with temporary or situational limitations—you can increase your customer base, improve retention, and ultimately boost revenue.
